Shipping Policy

How much is shipping?

All orders are free shipping.

 

When will I receive my order?

3-7 business days.

 

Who will ship my order?

We will choose the carrier that we think works best for our customers and all our orders will be processed by FedEx.

 

Where do you ship to in the United States?

The 12 continental U.S. states will not serve at this time:
1. Alaska
2. American Samoa
3. Guam
4. Hawaii
5. Marshall Islands
6. Northern Mariana Islands
7. Palau
8. Puerto Rico
9. Rhode Island
10. U.S. Virgin Islands
11. Armed Forces Americas
12. Armed Forces Pacific

 

Can I change the contact info or address of my order after it has been shipped out?

A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee.

 

Need some help?

Please contact customer support at help@oraimo.com.

Customer Service

We support phone, online, email service

2-Year Warranty

1 Year Standard + 1 Year Extended Warranty

30 Days Return

Simply return it within 30 days for an exchange.